Emergency Communications

Life Safety & Emergency
Communication Solutions

OpenCube Solutions, LLC installs, supports, and monitors emergency communication systems for elevators, pools, areas of refuge, and more — keeping your building code-compliant and your occupants safe 24/7.

⚠️ Is your building code-compliant? Elevator & pool emergency phone laws vary by state. OpenCube ensures you meet ASME, ADA, and IBC requirements — call 908-300-3685 for a compliance check.

Complete Emergency Communication Services

From elevator emergency phones to pool safety lines and area of refuge monitoring — OpenCube Solutions delivers fully compliant, reliable emergency communication systems for any building type.

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Elevator Emergency Phones

ASME A17.1 compliant elevator emergency telephone installation, support, and monitoring. We handle landline, cellular, and VoIP-based solutions for all elevator types.

ASME Compliant24/7 MonitoringCellular Option
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Pool Emergency Phones

Code-compliant emergency phone installation for pools and aquatic facilities. Meets ADA requirements with one-touch dialing to emergency services.

ADA CompliantWeatherproofAuto-Dial 911
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Area of Refuge Monitoring

Two-way communication systems for areas of refuge — stairwells, elevator lobbies, and designated safe zones — compliant with IBC and ADA requirements.

IBC CompliantTwo-Way CommADA
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Cellular Emergency Solution

Eliminate costly phone lines with our cellular-based emergency communication solution. No POTS line required — ideal for buildings transitioning away from traditional landlines.

No Phone Line NeededCost Saving4G/5G
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POTS Line Replacement

As traditional phone lines are phased out nationwide, we provide seamless cellular and VoIP replacements to keep your emergency systems fully operational.

POTS ReplacementVoIPCellular
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Elevator Video Monitoring

CCTV and video monitoring solutions for elevator cabs — enhancing security, deterring vandalism, and providing visual verification during emergencies.

HD VideoRemote AccessCloud Storage
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Help Phones & Intercoms

Parking garages, lobbies, stairwells, and outdoor areas — we install and maintain help phone and intercom systems throughout your facility for complete coverage.

Garage PhonesLobby IntercomsOutdoor Units
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Elevator Intercom & Alarm Lines

Full support for elevator emergency lines, alarm lines, intercom systems, and elevator emergency communication setup and maintenance throughout your building.

Alarm LinesIntercomEmergency Lines
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FirstNet Ready Phones

Emergency communication devices built on the FirstNet public safety network — the dedicated communications infrastructure for first responders and critical facilities.

FirstNetPriority AccessPublic Safety

Eliminate Phone Lines. Reduce Costs.

Traditional POTS (Plain Old Telephone Service) lines are being phased out across the country — and they're expensive. Our cellular emergency solution replaces your landlines with reliable 4G/5G connectivity at a fraction of the cost.

  • No monthly phone line charges
  • Works during power outages with battery backup
  • Faster connection to emergency services
  • Remote diagnostics and monitoring
  • Easy installation — no rewiring required
  • Compliant with all current elevator codes
Get a Cellular Upgrade Quote
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Cost Savings
Eliminate phone line fees
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4G/5G
Always connected
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Battery Backup
Works in outages
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Easy Install
No rewiring needed

Stay Compliant. Avoid Liability.

Emergency communication laws vary by state and building type. OpenCube Solutions ensures your systems meet all applicable codes — protecting your tenants and limiting your liability.

ASME A17.1

Elevator Code Compliance

The ASME A17.1 Safety Code for Elevators and Escalators requires two-way emergency communication in all elevator cabs. We ensure your system meets the latest 2019+ standards.

ADA

ADA Help Phone Requirements

The Americans with Disabilities Act mandates accessible emergency communication at areas of refuge, parking facilities, and along accessible routes. We handle full ADA compliance.

IBC

International Building Code

The IBC requires two-way communication systems in areas of refuge for high-rise and large assembly occupancies. Our systems are fully IBC compliant with proper signage and documentation.

Pool Safety

Pool & Aquatic Facility Codes

State and local codes require emergency phones within a specified distance of pool areas. We ensure your aquatic facilities meet all applicable safety requirements.

HIPAA

Healthcare Facility Compliance

Healthcare facilities have additional emergency communication requirements. We combine our HIPAA expertise with life safety solutions for hospitals, clinics, and senior care facilities.

State Laws

State-Specific Requirements

Emergency communication laws vary significantly by state. Our team stays current on all state-specific regulations to ensure your building remains fully compliant wherever you operate.

50
States — We know the rules
24/7
Emergency monitoring
100%
Code compliant installs
15+
Years of expertise

Emergency Communication for Every Building Type

From property managers to healthcare facilities, OpenCube Solutions delivers life safety solutions tailored to your industry and building type.

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Property Managers

Increase safety, improve tenant experience, reduce telecom costs, and stay fully code-compliant across all your properties.

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Elevator Companies

Save technician time, mitigate risk exposure, and reduce your clients' liability with reliable emergency communication solutions.

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Healthcare Facilities

Hospitals, clinics, and senior care facilities require specialized life safety systems. We combine emergency comms with HIPAA compliance expertise.

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Government & Education

Schools, universities, and government buildings require robust emergency communication infrastructure. We deliver fully compliant solutions.

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Hospitality

Hotels and resorts need reliable emergency systems in elevators, pools, and common areas. We keep your guests safe and your property compliant.

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Parking Facilities

Parking garages and lots require help phones at regular intervals. We install weatherproof, vandal-resistant units throughout your facility.

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Commercial & Industrial

Warehouses, manufacturing facilities, and commercial buildings all benefit from comprehensive emergency communication coverage.

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Residential & Mixed-Use

Apartment buildings, condos, and mixed-use developments need code-compliant elevator and area of refuge emergency systems.

One Partner for All Your Emergency Communication Needs

OpenCube Solutions, LLC handles the full lifecycle of your emergency communication systems — from design and installation to ongoing support and monitoring.

  • Elevator emergency phone installation & support
  • Pool & aquatic facility emergency phones
  • Area of refuge two-way communication systems
  • Cellular POTS line replacement
  • Elevator video monitoring (CCTV)
  • Help phones — parking, lobbies, stairwells
  • Intercom system installation & support
  • Alarm line support & maintenance
  • FirstNet public safety network devices
  • Code compliance consulting & documentation
  • 24/7 emergency monitoring & response
  • Get a Free Site Assessment
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    Elevator Phones
    ASME compliant
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    Pool Phones
    ADA compliant
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    Area of Refuge
    IBC compliant
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    Cellular
    No phone line
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    Video Monitor
    HD CCTV
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    Help Phones
    Full coverage

    Emergency Phone & Call Center FAQs

    Everything you need to know about emergency communication systems, monitoring, and code compliance.

    All emergency phones installed by OpenCube Solutions connect directly to a live Emergency Dispatch Center (EDC), staffed by trained operators available 24/7/365. Our team assesses each situation and acts according to a call list you provide, or by dispatching emergency services as needed. Unlike a standard answering service, our operators are trained in emergency dispatch protocols and can coordinate fire, police, and EMS response.

    Yes. Most states require two-way emergency communication devices in all elevator cabs under ASME A17.1 elevator code. The 2019+ update introduced additional requirements for cellular and VoIP systems. Failure to comply exposes property owners to significant legal liability. OpenCube Solutions ensures your systems meet all applicable state and federal requirements.

    Yes, in most jurisdictions. If your property includes a pool or aquatic area, local safety requirements mandate an operational emergency phone within a specified distance. Pool phones are used not just for drowning emergencies — they're regularly used for health emergencies, injuries, security incidents, and adverse weather. OpenCube assesses your property and ensures full compliance with local codes.

    Absolutely — and we highly recommend it. Traditional POTS (Plain Old Telephone Service) copper lines cost $40–$100+ per line per month and are being phased out by carriers nationwide. OpenCube's cellular emergency solutions eliminate those monthly fees entirely while improving reliability. Cellular systems typically pay for themselves within 12–18 months and meet all ASME, ADA, and IBC code requirements.

    VoIP can work for elevator emergency phones, but it requires careful configuration to ensure code compliance. Standard VoIP systems may not meet life safety requirements during power outages or network failures. OpenCube evaluates your existing VoIP infrastructure and implements the correct configuration — or recommends a cellular backup — to ensure your emergency system is always operational and fully compliant.

    An Area of Refuge is a location where people with disabilities can wait safely for assistance during an emergency evacuation. Under ADA and IBC requirements, most multi-story buildings must have two-way emergency communication systems in these areas — typically in stairwells near elevator lobbies. OpenCube designs, installs, and monitors fully compliant Area of Refuge communication systems.

    When a user presses the emergency button, the phone automatically dials our 24/7 Emergency Dispatch Center. A live operator answers within seconds, identifies the location and nature of the emergency, and takes appropriate action — dispatching emergency services, contacting your on-site staff per your call list, or providing guidance until help arrives. Our operators are trained in emergency medical dispatch protocols and support over 175 languages.

    Most codes require at minimum monthly testing, and some jurisdictions require more frequent checks. OpenCube offers an auto-testing feature that automatically checks your emergency phone systems for dial tone and power on a scheduled basis, logging results for your compliance records. If a problem is detected, our NOC is alerted and a technician is dispatched promptly.

    Our Emergency Dispatch Center targets a response time of under 7 seconds for all incoming emergency calls. Every second matters in a life safety situation — that's why we staff our dispatch center with trained operators 24/7/365 and never use automated answering systems for emergency calls. A live human being answers every call, every time.

    Both. OpenCube Solutions provides full lifecycle support — including installation of new systems, replacement of aging or non-compliant equipment, and ongoing maintenance of existing emergency phones regardless of brand. If your current system is out of date, malfunctioning, or no longer code compliant, we assess it and recommend the most cost-effective path forward.

    Yes. Our Emergency Dispatch Center provides support in over 175 languages. When a caller speaks a language other than English, our operators connect to an interpreter instantly — ensuring no emergency caller is left without assistance due to a language barrier. This is especially important for diverse communities, hospitality properties, and healthcare facilities.

    OpenCube Solutions, LLC serves small and medium-sized businesses across the New York metropolitan area and beyond. Our technicians handle onsite installation and service calls, while our remote monitoring and support capabilities extend nationwide. Call us at 908-300-3685 to discuss your location and service needs.

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    Is Your Building Emergency Communication Compliant?

    Get a free compliance assessment from OpenCube Solutions, LLC. We'll review your current systems and identify any gaps — no obligation.